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- Service name
- Somerset Assist - Access, Advocacy and Support
- Contact Name
- Louise Northey and Diane Quinlan
- info@somersetassist.org.au
- Phone
- 0484 822 485
- Address
- 9 Heap St Esk by appointment
- Website
- https://somersetassist.com.au/
- Service program
- Our care coordinators can help you navigate the aged care system and walk with you through the assessment process if you would like that support. If you are granted a home care package, we are able to assist you, through our partners Trilogy Care and Mable, to get the most value for money out of your package, as we use local people and have much lower overheads.
- Geographic coverage area
- Somerset Regional Council area , but have capacity to cover Stoney Creek
- Model of service delivery
- In person
- Service description
- Somerset Assist is a not for profit organisation and registered charity. We can help from the first step to access a package or help you join our service if you are currently dissatisfied with your current provider. We use local workers and our coordinators live in the region, so we understand what you need to keep you safe at home and connected to your community.
- Eligibility criteria (including age)
- 65 years and older or for those who identify as First Nations over 50 years
- Referral pathways
- Phone or email
- Cost
- Will assist older persons to navigate the aged care system free of charge. This is part of our charitable work as we are passionate about older persons having the ability to access care at home.
- Funded through contract
- Through Federal Department of Health and Aging
- Intake capacity and limitations
- No restrictions - we can see you immediately
- Hours of operation
- We prefer that you call Monday - Friday 9am - 5pm
- Duration service can be provided
- As required