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Rent Connect

Service name
Rent Connect
Contact Name
Andrew Bakon or Alex Lazo
Email
Phone
07 3437 6000
Address
Ipswich Housing Service Centre, Level 1, 117 Brisbane Street Ipswich
Website
Service program
Private market products - advisory services. Tenancy Assistance aims to: • engage with customers to identify issues that threaten the tenancy • overcome unexpected short-term tenancy problems before the tenancy ends • provide flexible, individualised assistance for customers • empower customers to identify issues impacting their tenancy • develop strategies to stabilise their tenancy situation. Determining suitability involves considering: • a customer’s ability to ‘pay the rent’ and ‘care for the property’ in the private rental market • capacity to offer the level of assistance needed to help the customer overcome their barriers to finding and securing a tenancy in the private rental market • real estate agents’ risk management practices involve determining a prospective tenant’s suitability for a property by assessing their ability to ‘pay the rent’ and ‘care for the property’. These attributes are therefore critical in determining a customer’s suitability.
Geographic coverage area
Somerset, Scenic Rim, Ipswich and Lockyer
Model of service delivery
office based , phone with limited outreach services
Eligibility criteria (including age)
criteria may include the following: • meet Private Housing Rental products income eligibility limits. • be suitable public housing tenants seeking to move into the private rental market • be facing non-financial barriers to renting in the private market • be an Australian citizen, permanent resident or hold a temporary protection visa or possess a bridging visa • live in a Queensland rental property • have no considerable assets such as a residential property or household cash and savings • be in circumstances such as domestic violence, relationship breakdown, extreme hardship or be affected by a natural disaster area.
Referral pathways
Through the Ipswich Housing Service Centre, community agencies, real estate agents or self referral.
Cost
Free
Intake capacity and limitations
Usually within two weeks.