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- Service name
- West Moreton Health - 1300 MH CALL
- Phone
- 1300 642 255
- Website
- https://www.qld.gov.au/health/mental-health/help-lines/1300-mh-call
- Service program
- 1300 MH CALL (1300 642 255) is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders. 1300 MH CALL is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service. If you feel that you may be in need of mental health support and have never accessed a mental health service before, please contact your general practitioner or phone our mental health access line 1300 MH CALL (1300 642255). The 1300 MH CALL service: is the main point of access into public mental health services can provide support, information, advice and referral can provide advice and information in a mental health emergency or crisis is staffed by trained and experienced professional mental health clinicians will provide a mental health triage and refer to acute care teams where appropriate.
- Geographic coverage area
- Somerset, West Moreton, Queensland
- Model of service delivery
- Phone support
- Eligibility criteria (including age)
- No restrictions
- Referral pathways
- Direct support via phone
- Cost
- Free
- Funded through contract
- Ongoing
- Intake capacity and limitations
- Nil
- Hours of operation
- 24/7