QSTARS - Queensland State Tenant Advice and Referral Service

Service name

QSTARS

Email

mail@tenantsqld.org.au

Phone

1300 744 263 Frequently experience a high volume of calls.

Website

https://qstars.org.au/

Service program

QSTARS can assist you with advice and assistance to understand your tenancy rights and responsibilities, support to resolve your tenancy issue, advocacy support to talk to your lessor or agent, help to write a letter or fill in tenancy forms, help to attend or prepare for a QCAT tenancy tribunal hearing or referral to other services if needed. The QSTARS program is managed by Tenants Queensland and delivered in collaboration with partner organisations across Queensland.

Geographic coverage area

Somerset (Queensland wide)

Model of service delivery

Partner for Brisbane Valley is Ipswich Regional Advocacy Service

Referral pathways

Self referral

Cost

Free

Funded through contract

Funded by the Queensland Government

Hours of operation

Monday, Thursday, Friday 9am - 5pm and Tuesday and Wednesday 9am - 7pm